In modern times customer satisfaction is priority
for the companies for customer retention and to make their product a brand. The
prefer to outsource Call center services in India as here are many well
established call center with world class infrastructural capabilities. Call Center outsourcing service provider offer customer support services using multi-channels.
You can choose the most appropriate platform or platforms for your customers.
VCare customers expert manager can help you in getting a most effective strategic
plan for your business within your budget.
Our call center
outsourcing services:-
Customer Care and
Support: - Customer Care is about taking care of your
customers by resolving their issues before and after purchasing your product.
Technical Support: - We resolve the technical
problems of your customers regarding your product or services 24 hours a day,
even when your business is closed.
Inbound Web Chat: - Outsourcing Web Chat call center services allow your customer to
interact with expert live agents to resolve the problems in real time.
Catalog/Order Taking: - We have team of professionals to cater your customer by resolving
their issues, taking their orders and dispatching it on right time. We also
have experts who will convert your paper catalogs to online version by entering
data accurately.
DRTV/Direct Response:
- DRTV drives direct sales and revenues from TV, desktops, tablets and
smartphone ads. Our live agents help in converting the prospects into customers
through their extensive knowledge and expertise in convincing the caller for
the product they called for.
VCare Customers, outsourcing call center service
provider has the experience and knowledge of striking a chord between customers
and your company. We deeply understand our clients need and blend technology
solution with our professionals to brand your product.
