Vcare customers have wide experience in order taking services for their clients. We provide customized order taking process from taking order to maintaining diary and customer care services to increasing sale services.
Vcare Call Center provides order taking services with the following benefits
· Experienced agents: - Vcare customer hire experienced order taking agents with the skills to handle the customer efficiently. We provide special training for your product to answer all the queries without any problems. Training builds confidence in them for the product or services you are providing.
· Flexibility: - We provide flexibility to handle volume fluctuations. Our technology and staffing system helps to maintain the high fluctuations too easily without any lose. We do not miss even single customer.
· CRM platform with cloud system: - We use cloud based technology for catalog order taking services and CRM platform for keeping record of each call.
· Save money: - We provide order taking services at reduced cost which increase your overall revenue. It saves your money from investing in infrastructure, technologies, software and billings. It also saves in hiring and training of staff. There is no requirement in maintaining expensive technology and updating it. Instead of paying salaries and spending money on other resources you have to only pay nominal fees to your call center provider for order taking process for only the work done for you.
· 24X7 hour availability: - We are available round the clock to provide services at the time which is convenient for you. You can hire us for seasonal, full-time, or part-time for your order taking process.
Vcare Customers provide 24X7 services with real time reporting for order taking services through cloud based system. We focus on lowering average handling time through training and quality monitoring to increase the performance. We deeply focus on building relationship with customers for up-selling and cross selling of products or services. We provide customized services that can fulfill your requirement and objective.
